As per my usual routine, I am
standing in the vestibule of a LIRR car this morning. It’s the same spot in the
same car where I can always be found on a weekday morning. I chose to stand in
this spot for several reasons:
- The train gets crowded quickly, and I’m probably
going to give up my seat anyway.
- Out of 5 stops, the doors that I stand next to
open only once
- I sit all day and (oddball that I am) actually
prefer to stand.
We get to Jamaica (the stop where these doors open) and
there’s a crowd of people on the platform lining up, trying to squeeze as close
as possible to the doors yet leave a minimum amount of space for people to get
off first.
Directly in front of me now, a
situation is playing out. A tall guy gives a dirty look to a short lady, who
has her own mean look about her as she nudges forward slightly. The last of the
passengers leaving the train steps off and this guy pushes past the lady
abruptly, cutting her off and causing her to stop with a shocked expression on
her face.
“Oh, THAT was nice….” ← OOOPs,
did I say that out loud? (Crap, I know better than that.)
Did I mention that
he’s a big guy? In the few moments that I have left on this good earth I
rationalize my faux pas with a well-known equation:
early morning x no coffee = no filter.
Put
that on my tombstone.
By the way, my interior voice
didn’t say “crap” but since that moment I have had some coffee and in the
telling of this experience I am happy to report not only that all my filters
are properly in place but that I am in fact still alive. He steps past me and
waits on the other side of the vestibule for the crowd to pass……
“She came from behind, stepped in front of me and pushed back
into me -like I wasn’t even there.”
OK. He must feel bad; he’s trying to justify himself. I
smile.
“I know, I see it every day - It happens to me. We have no
control over that stuff.” He’s listening, so I continue: “The question is: how
do you respond to it?” (Did I just say that? Well, I guess I’m committed now,
so why not?)
He comes clean
“I’m just in a really BAD mood.” He steps directly across
from me as the crowd begins to settle into their individual spots.
“I hear you, man. I hope whatever is bothering you works out
for you.” (That probably sounds dumb and somewhat patronizing, but what does
one say in this situation?)
“I had a really late night last night because of a mistake
that someone ELSE made. That’s six hours of my life I’ll never get back.”
He begins to unload, I’m all ears.
It turns out he works in IT, and I understand the situation that precipitated
the mood. He tells me that he’s heading
into work now to read the riot act to an employee and that he’s probably going
to use what his family calls his “military voice.” He smiles.
I share one of my IT battle stories
and we begin to commiserate. It was a good conversation that lasted a solid 20
minutes. When we got to Penn, he thanked me for the catharsis. We shake hands
and wish each other a good day.
I made the rest of my way into work with a smile on my face; as I settled in at my desk - coffee in hand - I felt as though I’ve already done my “job” for the
day.